Service Requests

If you are experiencing a home emergency (Electrical, Plumbing or Heating, Venting/Air Conditioning, etc.), please refer to the contact information on the label inside your electrical panel.

Belmonte Builders Covid-19 Update

At Belmonte Builders, our hearts go out to everyone affected by the coronavirus (COVID–19). Due to the Governor’s Stay-at-Home order, Belmonte Builders  as a non-essential businesses is required to close our offices. Our sales staff will still be available for calls and to do video walkthroughs. 

  1. If you are in the selections phase of building your home, please call the main office to learn about alternative ways for choosing & reviewing selections.
  2. Our Model Homes and Sales Centers are closed, but our sales team is available for calls to answer questions  & to schedule video walkthroughs.

Click here for for more details

2020 Incentive - Spend More. Save More.

Take advantage of a $500 discount for every $10,000 of in upgrades & options when you sign a contract on a pre-sale home in any of these Belmonte new home neighborhoods:  Alexandria, Bonneau Road, Bridlewood Ridge, Calvin Court , Griffin’s Ridge, The Mill at Smith Bridge, Meadowbrook, Sonoma Grove, Windsor Woods.

Submit a Service Request Online

Please fill out the form below and click “Submit.” This goes directly to the Customer Service Department for expediting your request.

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Download a Service Request Form

You may also download the form to print or complete electronically. Submit the completed Service Request form to our office in one of the following ways:

  • Email: Download the PDF Service Claim Form, complete all fields electronically and email it to our Warranty Department at warranty@belmontebuilders.com
  • Fax the completed form to our office at 1 (518) 371-1267
  • Mail: the completed form to Belmonte Builders 1743 Route 9, Clifton Park, NY 12065
  • Drop the completed form off at our Administrative Office 1743 Route 9, Clifton Park, NY 12065

Please call our office at (518) 371-1000 with any warranty concerns or questions.