Service Requests

If you are experiencing a home emergency (Electrical, Plumbing or Heating, Venting/Air Conditioning, etc.), please refer to the contact information on the label inside your electrical panel.

Belmonte Builders Covid-19 Update

The Capital Region was officially cleared for Phase Two.  As a part of that transition, we are happy to be opening our model homes/sales centers with safety protocols in place to keep our customers and staff safe. Our Corporate Office and Design Center staff are still working remotely and available by phone or email.

  1. If you are in the selection phase of building your home, please call the main office to learn about alternative ways of choosing & reviewing selections.
  2. Our Model Homes and Sales Centers are now open with new protocols in place. Appointments are recommended as sales managers can only work with one client at a time in the home.

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2020 Incentive - Spend More. Save More.

Take advantage of a $500 discount for every $10,000 of in upgrades & options when you sign a contract on a pre-sale home in any of these Belmonte new home neighborhoods:  Alexandria, Bonneau Road, Bridlewood Ridge, Calvin Court , Griffin’s Ridge, The Mill at Smith Bridge, Meadowbrook, Sonoma Grove, Windsor Woods.

Submit a Service Request Online

Please fill out the form below and click “Submit.” This goes directly to the Customer Service Department for expediting your request.

  • Date Format: MM slash DD slash YYYY
  • This field is for validation purposes and should be left unchanged.

Download a Service Request Form

You may also download the form to print or complete electronically. Submit the completed Service Request form to our office in one of the following ways:

  • Email: Download the PDF Service Claim Form, complete all fields electronically and email it to our Warranty Department at
  • Fax the completed form to our office at 1 (518) 371-1267
  • Mail: the completed form to Belmonte Builders 1743 Route 9, Clifton Park, NY 12065
  • Drop the completed form off at our Administrative Office 1743 Route 9, Clifton Park, NY 12065

Please call our office at (518) 371-1000 with any warranty concerns or questions.